If for any reason at all you have any questions about Blissful Nights products, please don't hesitate to call us at (877) 622-6550 or email us at info@blissfulnights.com.
*ADJUSTABLE BASE ORDERS AND ACCESSORIES (BEDDING, PILLOWS, PROTECTORS, SHEETS) CARRY A 30 DAY RETURN WINDOW FROM THE DAY OF DELIVERY.
120-Day Sleep Trial & Hassle-Free Return Policy* (MATTRESS AND SLEEP BUNDLE ORDERS ONLY ADJ+MATTRESS SETS)
Some Blissful Nights products come with a 120-Day sleep trial*. We understand that mattresses and other sleep products are a "feel thing". We ask that you sleep on Blissful Nights products for AT LEAST 30 days. We believe that somewhere between 30 and 120 days you should know for sure if Blissful Nights products are right for you.
Days 1-30
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CHARGES WILL APPLY IF YOU INITIATE A RETURN BEFORE 30 DAYS of receiving your items. This includes instances where you purchased the wrong size, or you simply changed your mind, we can process a return with an $150.00 PICK-UP FEE.
Days 31-120
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If you decide to initiate a return after sleeping on Blissful Nights Products for 31 days, notify our team and they will arrange a pick-up AT NO ADDITIONAL CHARGE.
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AFTER 120 days if there is any problem with your Blissful Nights product(s), especially a verifiable manufacturer defect, we will resolve the issue immediately. Our customer service is experienced at handling any issue and are empowered to find a solution.
*For Mattresses and Sleep Systems (Adjustable base and Mattress combos) only. Excludes Bedframes, Adjustable bases, Parts, Accessories and Top-of-Bed items such as Pillows, Sheets and Protectors. For detailed information, please see our Refund Policy page.
SHIPPING POLICY
Blissful Nights sends all products FedEx Ground, no signature required. Please be sure to be home or make arrangements for someone to accept and inspect the delivery. Blissful Nights is not responsible if your order is lost or stolen after we receive a delivery confirmation from our carrier. We cannot reimburse or send replacements. You also have the option to choose White-Glove in home setup, as a delivery option at check-out.
